It’s not what you say, but how that you say it. When the subject is emotionally difficult, the central task for a facilitator is to create an emotionally ‘safe’ environment. This is the key to the learners’ participation and openness. This workshop will offer the approach and techniques that are the key to creating and maintaining a safe place for learning and to shift from a presentation to true facilitation.
- a 1-day public speaking workshop can be added to the workshop.